The purchased products will be shipped by the Seller to the address indicated by the Customer. Each shipment will be made via an insured express courier. Indicatively, without this implying any obligation for the Seller and depending on the availability of the products as well as any reasons of force majeure, the goods will be delivered to the courier within 72 working hours following acceptance of the order by the Seller. Orders will be processed only with fully available goods. Upon receiving the goods at home, the customer must check the integrity of the packages. It will be the customer’s responsibility to have the courier detect and note exactly the lack of integrity of the package, under penalty of forfeiture of their rights in this regard. In any case, the shipment constitutes delivery of the goods that from that moment onwards are out of the Seller’s availability.
RIGHT OF WITHDRAWAL
Purchases made on the website www.maebasinglecask.com are ruled by the Italian law on mail order sales. In the event that the Customer has made a mistake in the order and has received an item that he did not want, he has 10 (ten) days from the delivery date to exercise the right of withdrawal, or the possibility of returning the product, bearing the costs of return.
Pursuant to art. 64 et seq. DLT 206/2005, the consumer customer, i.e. a natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out, has the right to withdraw from the purchase contract for any reason and consequently has the right to return the purchased good. and to obtain reimbursement of the expenses incurred, in compliance with the methods indicated below.
The right of withdrawal is subject to the following conditions:
a) the law applies to the product in its entirety and not to parts or components of it;
b) in the case of prize operations or coupled promotional sales, in which the purchase of an asset is associated with another asset that is sold at a ridiculously low price (or given away), the right of withdrawal will be legitimately exercised with the return of both the goods to be purchased (given the constraint of the accessory nature of the goods being promoted with respect to the first). To exercise the right of withdrawal, the Customer, without the need to provide explanations and without any penalty, must send within 10 (ten) working days from the day of receipt of the goods, a communication indicating the will to withdraw from the contract.
The Seller is not liable in any way for damage or theft / loss of goods returned by uninsured shipments. The Seller will refund the price of the goods for which the Customer has exercised the right of withdrawal, provided that the goods are intact and not used.
Without prejudice to any damage repair costs, the Seller will refund the full amount paid by the Customer at the time of purchase of the goods, within 30 days from the date on which Maeba Single Cask became aware of the exercise of the right of withdrawal, provided that in the meantime the goods have been sent in the manner indicated above, by crediting the amount to be refunded to the Customer’s credit card.
The right of withdrawal automatically lapses in cases where it is ascertained:
a) the lack of original packaging and / or packaging;
b) the absence of all the integral elements of the asset (accessories, tags, labels, information notes etc.);
c) damage to the product for reasons other than its transport;
d) the use and / or opening of the product;
In case of forfeiture of the right of withdrawal, Maeba Single Cask will return the purchased goods already in its possession to the sender, charging the shipping costs to the sender.
CONTRADA SERRA SNC
83031 ARIANO IRPINO (AV)
Tel. +39338 6387407